Disrepair

Notifying the Landlord

In most instances, you need to inform your landlord of the disrepair. Then, you must give your landlord reasonable time to remedy the problem, before taking any further action. However, this may not be possible in cases of emergency.

Preferably, you should notify your landlord in writing. It is important to keep copies of all the letters that you write in case your landlord denies receiving them.

Negotiation

Of course, it is preferable if you can resolve the matter amicably. If this proves impossible, and you are forced to take matters further, then it will count in your favour that you have done everything possible to resolve the problem.

Practicalities - "letter before action"

Again unless it is an emergency, it is good practice to send your landlord a "letter before action" [keeping a copy], before taking any specific action to remedy the situation.

Gathering evidence of disrepair and any damage

If you are pursuing the matter in the court, or claiming damages from your landlord, then you need to gather evidence to establish your case.

Useful information would be such things as:

a) An expert's report to independently establish the extent of the disrepair, such as from the Environmental Health Department or private surveyor

b) Photographs of the disrepair etc.

c) Receipts for any extra expenditure resulting from the disrepair

d) A doctor's report if your health has been adversely affected by the disrepair

e) Copy of tenancy agreement

f) Copies of letters to landlord reporting the disrepair